Privacy Policy

Introduction

Dial It AI ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered phone calling service.

By using Dial It AI, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Account Information

When you create an account, we collect:

• Email address
• Name (if provided)
• Profile picture (if using social login)
• Authentication data through our provider (Clerk)

Call Data

When you use our service to make calls, we collect:

• Task descriptions you provide
• Phone numbers you call
• Call transcripts and recordings
• Call duration and timestamps
• AI-generated summaries of calls

Payment Information

Payment processing is handled by our payment provider (LemonSqueezy). We do not store your credit card details. We only receive confirmation of successful payments and transaction IDs.

How We Use Your Information

We use the information we collect to:

• Provide and maintain our service
• Process your phone calls through our AI system
• Generate transcripts and summaries of your calls
• Process payments and manage your account balance
• Send you service-related notifications
• Improve our AI models and service quality
• Respond to your inquiries and support requests
• Detect and prevent fraud or abuse

Third-Party Services

We use the following third-party services to operate Dial It AI:

Data Retention

We retain your data as follows:

• Account data: Retained until you delete your account
• Call transcripts: Retained for 90 days, then automatically deleted
• Call audio: Not stored permanently; processed in real-time and discarded
• Payment records: Retained for 7 years for legal compliance

Your Rights

You have the right to:

• Access: Request a copy of your personal data
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your data (subject to legal requirements)
• Export: Download your call history and transcripts
• Opt-out: Unsubscribe from marketing communications

To exercise these rights, contact us at privacy@dialitai.com

Security

We implement appropriate technical and organizational security measures to protect your data, including encryption in transit (TLS), secure authentication, and regular security audits. However, no method of transmission over the Internet is 100% secure.

Children's Privacy

Dial It AI is not intended for children under 18. We do not knowingly collect personal information from children. If you believe we have collected data from a child, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. Continued use of the service after changes constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy, please contact us: